Refund Policy

We take great care in creating and packaging each order from our studio in California. Every item is handled with attention to detail to ensure it arrives in excellent condition.

Returns & Refunds

We offer a 30-day return policy, which means you have 30 days after receiving your order to request a return.

To be eligible for a return, your item must be unused, in its original condition, and in its original packaging. Proof of purchase is required.

To start a return, please contact us at studiomegho@gmail.com before sending any items back. We will provide return instructions if your request is approved.

Items must be shipped back within 30 days of purchase. Returns sent without prior approval will not be accepted. Return shipping costs are the responsibility of the customer.

Custom & Personalized Items

Please note that personalized or custom-made items (including products with added names or signatures) are final sale and cannot be returned or refunded unless they arrive damaged or defective.

Damages & Issues

Please inspect your order upon delivery and contact us immediately if your item is defective, damaged, or incorrect. We will review the issue and make it right as quickly as possible.

Refunds

Once we receive and inspect your return, we will notify you of the approval status. If approved, your refund will be issued to your original payment method. Processing times may vary depending on your bank or payment provider.

Additional Notes

We are not responsible for delays, duties, or customs fees on international orders. Shipping costs are non-refundable.

If you have any questions about returns or your order, feel free to contact us anytime at studiomegho@gmail.com.